KEEP YOUR PURCHASE DETAILS
Retain your purchase receipt or order confirmation. The matching warranty card states the documentation required for a claim or service request.
CURTIS SERVICE
WARRANTY
CLEAR COVERAGE BY MODEL.
Warranty coverage is model-specific. For the current coverage period, terms, exclusions, required documentation, and service instructions, review the warranty card linked on the matching product or collection page.
For warranty assistance, contact Customer Support with your order details, watch model, proof of purchase, photos when relevant, and the matching warranty card.
PULSESee Model Warranty Card
ROYALESee Model Warranty Card
WORLDSee Model Warranty Card
OWNERSHIP CONFIDENCE
KEEP THE OWNERSHIP PATH SIMPLE.
Warranty coverage is model-specific. Keep the proof of purchase, confirm the exact watch model, and use the uploaded warranty card as the complete terms reference.
The care guide explains daily cleaning, storage, water-resistance habits, and strap care before a support request is needed.
USE THE WARRANTY CARD FOR EXACT TERMS
Warranty coverage varies by model. The uploaded warranty card for the product or collection is the complete reference for terms, coverage details, exclusions, and service instructions.
WARRANTY REQUEST SUPPORT
For warranty help, contact Customer Support with proof of purchase, order details, watch model, photos when relevant, and a clear description of the issue.
WARRANTY ANSWERS
CLEAR BEFORE AND AFTER CHECKOUT.
Warranty terms are model-specific. Keep proof of purchase, confirm the exact watch model, review the warranty card linked from the matching product or collection page, read the care guide, and contact Customer Support with issue details before sending any watch or band for review.
What warranty does my CURTIS watch include?
Warranty coverage depends on the model. For the current coverage period, terms, exclusions, and service instructions, review the warranty card linked on the matching product or collection page. The warranty card is the complete reference.
What do I need for a warranty request?
Keep proof of purchase, your watch model information, clear photos when relevant, and the warranty card for the matching product or collection. Review that card for the exact documentation requirement, then contact Customer Support for the next step.
Are watch bands covered?
Coverage for straps, bracelets, leather bands, rubber straps, and other wearable components depends on the matching warranty terms. Review the product or collection warranty card and contact Customer Support with proof of purchase and issue details.