TRACKED AND TRANSPARENT
Available shipping methods, costs, and estimated delivery timing are shown at checkout. Tracking details are provided when the selected service supports them.
CURTIS SERVICE
SHIPPING & RETURNS
CLEAR BEFORE CHECKOUT.
Review delivery timing, returns, exchanges, gifting, and support before purchase.
Current shipping options are confirmed at checkout, and return eligibility is governed by the published store policies linked in the footer. Contact Customer Support before ordering if timing, gifting, strap fit, warranty details, or care guidance need review.
ShippingCheckout options
ReturnsPolicy-led
SupportBefore purchase
PURCHASE CONFIDENCE
KNOW THE TERMS BEFORE PURCHASE.
Before placing an order, confirm the product details, selected variant, strap width, delivery timing, return condition requirements, and daily-care expectations.
If the watch is a gift and the recipient should choose the exact model, review gift cards.
POLICY-LED ELIGIBILITY
Return eligibility, timing, condition requirements, exclusions, and authorization steps are defined by the current refund policy linked in the footer. Review that policy before purchase.
SUPPORT FOR EXCHANGES
For exchange requests, please contact our customer support team and we will be happy to assist you.
SHIPPING ANSWERS
CLEAR EXPECTATIONS BEFORE PURCHASE.
Clear answers that help shoppers choose the right collection, size, fit, and ownership path.
When will my order ship?
Available shipping methods, costs, and estimated timing are shown at checkout. Contact Customer Support before ordering when delivery timing is important.
Can I return or exchange a watch?
Return and exchange eligibility depends on the current refund policy, item condition, and any listed exclusions. Review the policy linked in the footer and contact Customer Support before sending an item back.
Who can help before I order?
Contact CURTIS support for timing, fit, gift, warranty, strap, or care questions before checkout. Our support team can help you review shipping, returns, exchanges, product details, gift cards, and the care guide before placing your order.